1. Who We Are
QuoteEdge ("we", "our", "us") is an AI-powered quoting and invoicing platform for UK builders and tradespeople. Our website is quoteedge.co.uk. For any privacy-related queries, contact us at [email protected].
2. Information We Collect
We collect the following information when you use our service:
- Account information: Name, email address, and password when you sign up.
- Business information: Company name, address, phone number, VAT number, and bank details that you provide in your settings.
- Project data: Client details, project information, quotes, invoices, materials, and uploaded plans that you create within the platform.
- Usage data: How you interact with our platform, including pages visited and features used.
- Payment information: Processed securely by Stripe. We do not store your card details.
3. How We Use Your Information
- To provide and maintain our quoting and invoicing service.
- To process your subscription payments via Stripe.
- To send transactional emails (account verification, password resets, quote/invoice delivery).
- To improve our platform and develop new features.
- To provide customer support.
4. Data Storage & Security
Your data is stored securely using industry-standard encryption. Passwords are hashed using bcrypt. Files and documents are stored in secure cloud storage (AWS S3). We use HTTPS for all data transmission.
5. Third-Party Services
We use the following third-party services:
- Stripe: For secure payment processing.
- Resend: For transactional email delivery.
- AWS: For secure file storage.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to processing of your data.
- Request a copy of your data in a portable format.
To exercise any of these rights, email us at [email protected].
7. Cookies
We use essential cookies to keep you logged in and maintain your session. We do not use advertising or tracking cookies.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a notice on our platform.
9. Contact
If you have any questions about this privacy policy, please contact us at [email protected].